Privacy Policy

Introduction

Your privacy matters. This policy explains how Georgina Halabi Coaching Ltd collects, uses and protects your personal data when you visit the website, contact me, join my mailing list or attend an event, coaching session or workshop.

By engaging with my services, you agree to the terms set out in this policy.

Data Controller: Georgina Halabi Coaching Ltd
Company No: 14055946
Email: [email protected]

What Data I Collect

I may collect and store the following information, depending on how you interact with me:

  • Name and contact details

  • Email address and phone number

  • Job title and company name

  • Payment details

  • Notes from coaching sessions

  • Event and workshop interactions

  • Assessment or questionnaire responses

  • Website usage and analytics data

  • Images, audio and video from events or coaching sessions

  • Preferences regarding marketing and communication

How Your Data is Collected

I collect data through:

  • Website forms

  • Event registrations and booking platforms

  • Email sign-ups

  • ScoreApp assessments and questionnaires

  • Calendly and YouCanBook.Me bookings

  • Zoom registration and participation

  • Email or social media communication

  • In person sessions or events

  • Payment platforms such as Stripe

Why Your Data is Used

Your data helps me deliver a safe, effective and tailored coaching experience. I use data to:

  • Provide coaching sessions, workshops and events

  • Deliver materials and follow-up resources

  • Manage bookings and communication

  • Process payments and issue invoices

  • Improve programmes and services

  • Send relevant updates if you have opted in to marketing

  • Maintain business records for legal and accounting purposes

Marketing and Consent

I operate an opt-in mailing list. If you attend an event, your contact details may be added to my mailing list so you can receive relevant follow-up materials and future event updates. You can unsubscribe at any time by using the link in emails or by contacting me.

Event and Workshop Data

Events may be recorded so that attendees can access replays and continue their learning. Attendees may be visible or audible in recordings.

  • Recordings are primarily shared with attendees

  • Recordings may be used for future training or promotional purposes

  • Attendees can request not to be included in recordings or screenshots

  • If attending live, you may choose to keep your camera off

If you prefer not to appear in any recordings or images, please let me know in advance and I will support your request.

Photographs and Screenshots

Screenshots or photos may be taken during online or in person events. These may be used for marketing or educational purposes. You can opt out at any time.

Sharing Your Data

I only share your data with trusted third parties who help deliver my services and comply with strict confidentiality and data protection standards. These include:

  • WordPress (website hosting)

  • HubSpot (CRM and email marketing)

  • Zoom (video conferencing)

  • Calendly and YouCanBook.Me (scheduling)

  • Stripe (payment processing)

  • Google Workspace (email and file storage)

  • Google Analytics (website analytics)

  • YouTube (content hosting)

Some providers may store data outside the UK. They operate under approved safeguards to protect your information.

I never sell your information.

How Long Your Data is Kept

  • Client records: up to 6 years

  • Financial and payment records: 6 years

  • Mailing list subscribers: until you unsubscribe or request deletion

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Object to processing

  • Request data transfer

To exercise your rights, email [email protected].

Security

I take reasonable measures to protect your personal data from loss, misuse or unauthorised access.

Complaints

If you have concerns about how your data is handled, please contact me first at [email protected] and I will work to resolve it.

You can also contact the UK Information Commissioners Office at www.ico.org.uk.

Updates

This policy may be updated occasionally. The latest version will always be available on my website.